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Use of cookies

Cookies are small text files that are stored in your Internet browser and contain information on how you use this site. They can be accessed when you visit this site in the future. If you would like to know more about cookies, including information on how to control or delete them, please refer to

We use the following cookies:

Cookie Purpose Source
_utma Identifying unique visitors Google Analytics
Determining visitor session Google Analytics
_utmz Tracking traffic sources & navigation Google Analytics
piAId Tracking traffic sources and identification, identifying unique visitors Pardot/

For more information about Google Analytic cookies please refer to

Use of information

This explains how we collect, use and protect your personal information. This policy may be updated from time to time.

Nine may collect information from you when you:

  • Apply for a user login and password;
  • Log in with a user ID and password;
  • Provide us with contact and other relevant information in the course of doing or contemplating business with us, including but not limited to engaging with our marketing material and/or campaigns.

Nine uses this information to:

  • Provide our services and products to you;
  • Invoice you for using our services and products;
  • Assist us in responding to any queries you may have about our services and products;
  • Understand how you use our site, services and products so that we can develop and improve them.

Storage of information

Nine will store any information for:

  • As long as we are legally required to; or
  • As long as we need it, if we are not legally required to keep it.

Nine cannot accept responsibility in relation to information that has not been securely stored and transmitted to us.

Sharing of information

Unless legally required to do so, or as part of the provision of a product or a service, we will only share your information with companies within the Nine Group and the following:

  • Other companies involved in delivering the services and products to you;
  • Credit scoring agencies (as part of an application to become a reseller); or
  • In the event of default, debt recovery specialists, including but not limited to lawyers and debt collection agencies.